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Dynamic Purchasing System for Consultancy Services for Service and Interaction Design

Bewerbungsschluss

17.03.2026, 12:00 Uhr

Verfahren

Nicht offenes Verfahren

Art des Auftrags

Dienstleistungserbringung

Haupt CPV-Code

IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung
72000000-5

Sprache

Englisch

Auslober/Bauherr

Direktoratet for Forvaltning og Økonomistyring (DFØ)
Postboks 7154
0130 Oslo
Norwegen
Tel.: +47 40007997
E-Mail: postmottak@dfo.no
Webseite: www.dfo.no

Aufgabe

Beschreibung der Beschaffung / Leistugnsumfang

The Norwegian Government Agency for Financial Management (Norwegian abbreviation DFØ) would like to offer our customers and the administration an improved platform for exchanging data and at the same time keep the impact on the source systems as low as possible. This can, for example, include making purchase, HR, payroll and accounting information available, without influencing important supply of services.The important points that the Norwegian Government Agency for Financial Management wants to achieve in the long-term are:— services that solve our customers and users' needs in a good and efficient way,— increased use of service and interaction design in the development of new services and improvements to existing services,— increased competence and experience with the use of service and interaction design in the entity.This system is for advice and execution within service and interaction design.This includes, but is not limited to, the following areas:— planning and implementation of concrete projects,— assist with advice connected to all or parts of projects,— strengthen competence in service and interaction design in DFØ,— assist with 1 or several of the phases in the triple diamond; diagnosis, investigate, define, develop and delivery,— ensure good processes and tools in DFØ's context,— process management and facilitation,— project management and project support.

Weitere CPV-Codes

IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung
72000000-5

Projektadresse

Region (NUTS-Code): NO NORGE

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II.
III.
IV.
VI.

Norway-Oslo: IT services: consulting, software development, Internet and support

2020/S 033-078612

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Direktoratet for Forvaltning og Økonomistyring (DFØ)
National registration number: 986 252 932
Postal address: Postboks 7154
Town: Oslo
NUTS code: NO
Postal code: 0130
Country: Norway
Contact person: Pia Buchardt Silderen
E-mail: postmottak@dfo.no
Telephone: +47 40007997

Internet address(es):

Main address: www.dfo.no

Address of the buyer profile: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/336234

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=263743&B=DFO

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=263743&B=DFO

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

National or federal agency/office

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Dynamic Purchasing System for Consultancy Services for Service and Interaction Design

Reference number: 20/248

II.1.2)Main CPV code

72000000

II.1.3)Type of contract

Services

II.1.4)Short description:

The important points that the Norwegian Government Agency for Financial Management wants to achieve in the long-term are:

— services that solve our customers and users' needs in a good and efficient way,

— increased use of service and interaction design in the development of new services and improvements to existing services,

— increased competence and experience with the use of service and interaction design in the entity.

This system is for advice and execution within service and interaction design.

II.1.5)Estimated total value

Value excluding VAT: 80 000 000.00 NOK

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

72000000

II.2.3)Place of performance

NUTS code: NO

II.2.4)Description of the procurement:

The important points that the Norwegian Government Agency for Financial Management wants to achieve in the long-term are:

— services that solve our customers and users' needs in a good and efficient way,

— increased use of service and interaction design in the development of new services and improvements to existing services,

— increased competence and experience with the use of service and interaction design in the entity.

This system is for advice and execution within service and interaction design.

This includes, but is not limited to, the following areas:

— planning and implementation of concrete projects,

— assist with advice connected to all or parts of projects,

— strengthen competence in service and interaction design in DFØ,

— assist with 1 or several of the phases in the triple diamond; diagnosis, investigate, define, develop and delivery,

— ensure good processes and tools in DFØ's context,

— process management and facilitation,

— project management and project support.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 80 000 000.00 NOK

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 17/03/2020

This contract is subject to renewal: yes

Description of renewals:

The purchasing system period is 6 years. However, by publishing a notice on Doffin/TED, the contracting authority can conclude or extend the period.

II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

III.1.3)Technical and professional ability

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the setting up of a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 17/03/2026

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

Norwegian

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

Official name: Oslo tingrett
Town: Oslo
Country: Norway

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

14/02/2020